policies

we are honored to create meaningful pieces for you.  we hope that you will enjoy wearing and displaying pieces from our store for many years.  your item will be handmande and personalized at the time you place your order.  it typically takes 14 days to dreate and ship your item.  we will make every attempt to ship your order as soon as possible.  please let us know if you need your order sooner.

all jewelry and pillow cases are shipped via USPS priority mail and we do not charge you any additional handling fees.  all domestic packages ship for a flat rate of $7.  please contact us for prices on international shipping.  

please contact us for a price on shipping of farmhouse frames and pillow cases with their forms (whole pillows)

personalized items serve as great remeinders of special moments or people.  we will happily stamp or print short quates or phrases, but we will not stamp or print profanity or blasphemy.

we hope that you will be delighted with your purchase.  please remember that each piece is unique and will have the quality of a hand made piece.  letters may not line up perfectly or be perfectly spaced, but we hope that you will appreciate this as part of your one-of-a-kind piece.  

we cannot accept returns on custom pieces completed according to your order, however if we made a mistake, we will gladly correct it.  please contact us withing 2 days of receipt at sales@puregratitude.net if there is any problem with your order.

we will process your payment through paypal.  paypal is a secury third party processor, but you do not need a paypal account to purchase from this site.  visa and mastercard can also be processed by paypal.  please contact us at sales@puregratitude..net if you have any quations or would like to pay by check.

please let us know if you have any further questions at sales@puregratitude.net